Measuring the Efficacy of Leaders to Assess Information and Make Decisions in a Crisis: The C-LEAD Scale

نویسندگان

  • Constance Noonan Hadley
  • Todd L. Pittinsky
  • John F. Kennedy
  • S. Amy Sommer
  • Weichun Zhu
  • Brian Welle
  • H’Sien Hayward
  • Seth A. Rosenthal
  • Erika James
  • R. Matthew Montoya
  • Laura Maruskin
  • Laura Bacon
  • Stefanie Simon
  • Donna Kalikow
  • Howard Koh
چکیده

Based on literature and expert interviews, we developed the Crisis Leader Efficacy in Assessing and Deciding scale (C-LEAD) to capture the efficacy of leaders to assess information and make decisions in a public health and safety crisis. In Studies 1 and 2, we find that C-LEAD predicts decision-making difficulty and confidence in a crisis better than a measure of general leadership efficacy. In Study 3, C-LEAD predicts greater motivation to lead in a crisis, more crisis leader role-taking, and more accurate performance while in a crisis leader role. These findings support the scale’s construct validity and broaden our theoretical understanding of the nature of crisis leader efficacy.

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تاریخ انتشار 2009